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If you are a South African and looking for how to SIM swap Telkom SIM card the you are at the right place. Before you go straight to the steps, let us look at what it means to do a SIM swap.

SIM swap is a process that allows prepaid customers of a particular mobile network to change or replace their number from an old SIM card to a new one. This happens mostly when the old SIM card is misplaced, stolen, or broken or the size of the SIM card does not fit in your mobile phone.

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How to do SIM Swap on Telkom South Africa

Telkom has made it possible for its users to transfer their phone number to a new SIM card if they think the old one is misplaced, stolen, or destroyed, or need a different size of SIM Card which includes; mini, micro, and Nano.

Note that, there is no Telkom USSD code or self-service that will let you make the SIM Swap yourself in the comfort of your home. This is to prevent impersonation and other fraudulent activities.

Follow the guide below to swap your Telkom SIM card if you are South African.

  1. Buy a new Telkom SIM card or a blank SIM card from Telkom.
  2. Go to any Telkom shop near you with the new SIM card and the starter pack of the old one if you have one.
  3. Also, make sure you go along with documents that prove your identity and residence. These include your ID cards and any documents that prove your residence.
  4. Walk into any Telkom office and hand over the documents and things they will request.
  5. Wait for some time to hear feedback from the office representative.
  6. After the process has been done, it will take about 4 hours for the process to be completed.
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Thank you for the time to read this article. I think you have been able to do your SIM card replacement or SIM Swap. If you want to check your nearby office click here.

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