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Are you experiencing an “AirTag Not Reachable” error on your iPhone? Do not worry, as this is a common issue that many users face. In this article, we will guide you through the troubleshooting steps to easily fix the error and ensure that your AirTag is always connected to your iPhone.

1. Move Closer to the AirTag

The first and simplest step to fix the “AirTag Not Reachable” error is to move closer to the AirTag. The AirTag uses Bluetooth technology to connect to your iPhone, and if the distance between the two devices is too far, the connection may be lost. Move closer to the AirTag and check if the error is resolved.

2. Restart Your iPhone

If the error persists, the next step is to restart your iPhone. This will refresh the Bluetooth connection and may resolve any underlying software issues that are causing the error. To restart your iPhone, press and hold the power button until the “Slide to Power Off” option appears. Slide the option to turn off your iPhone, and then press and hold the power button again to turn it back on.

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Read Also: How to Share the Location of an AirTag with Others

3. Reset Your AirTag

If restarting your iPhone did not resolve the error, the next step is to reset your AirTag. To do this, follow these steps:

  1. Open the Find My app on your iPhone.
  2. Select the AirTag that is showing the “AirTag Not Reachable” error.
  3. Tap on the “Remove Item” option.
  4. Tap on “Remove” to confirm the action.
  5. Press and hold the white button on your AirTag until you see the light flashing.
  6. Wait for the sound confirmation, and then release the button.

Once you have reset your AirTag, you can add it back to your Find My network by following the on-screen instructions.

4. Update Your iPhone

If none of the above steps resolve the error, the final step is to update your iPhone to the latest version of iOS. Apple frequently releases software updates that include bug fixes and performance improvements, which may resolve the “AirTag Not Reachable” error. To update your iPhone, follow these steps:

  1. Open the Settings app on your iPhone.
  2. Select “General” and then “Software Update.”
  3. If an update is available, tap “Download and Install.”

Once the update is complete, check if the error is resolved.

5. Replace the AirTag battery

Replacing the battery of an AirTag is an important maintenance task that ensures the proper functioning of the device. The AirTag is a Bluetooth tracking device that uses a replaceable CR2032 battery that lasts for about a year.

When the battery of an AirTag runs out, it will stop sending location data to the iPhone, rendering the device useless. Therefore, replacing the battery is essential to continue using the AirTag and to be able to track your belongings.

Credit: Apple.com

To replace the battery of an AirTag, you will need to remove the stainless-steel cover of the AirTag by twisting it counterclockwise. Then, you can remove the old battery and insert a new CR2032 battery with the positive (+) side facing up.

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Finally, you can replace the stainless-steel cover by aligning the three tabs on the cover with the corresponding slots on the AirTag and twisting it clockwise until it clicks into place.

It is important to use only high-quality batteries that meet the AirTag battery requirements and to dispose of the old battery properly. Additionally, you should avoid touching the battery with your bare hands and keep it away from children and pets as it can be harmful if ingested.

6. Reconnect your Apple ID

When you connect an AirTag to your iPhone, it is automatically added to your iCloud account. By removing the AirTag from your Apple ID and reconnecting it, you may be able to resolve the problem.

To remove an AirTag from your Apple ID, open the Find My app on your iPhone and navigate to the Items tab. If you have more than one AirTag, select the one that you want to remove and pull up from the bottom to access the AirTag’s settings. The final option will allow you to remove the item. Click on it and a warning will appear asking if you want to remove it from your Apple ID. Confirm by clicking on the Remove button and your AirTag should be successfully removed.

By removing and reconnecting your AirTag, you may be able to resolve any issues that were preventing it from functioning properly. This is a quick and easy fix to try before considering other options.

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Frequently Asked Questions

Why would AirTag not be reachable?

An AirTag may not be reachable if the connection between the AirTag and the iPhone is lost, either due to a weak Bluetooth connection or if the AirTag is out of range of the iPhone.

What to do if it says AirTag not reachable?

If it says AirTag not reachable, there are several steps you can take to fix the error, including moving closer to the AirTag, restarting your iPhone, resetting your AirTag, and updating your iPhone to the latest version of iOS.

How far is an AirTag reachable?

The range of an AirTag depends on several factors, including the environment and any obstacles that may interfere with the Bluetooth connection. In general, the AirTag can be reachable up to a distance of about 100 feet or 30 meters.

Why is my AirTag not showing current location?

If your AirTag is not showing its current location, it may be because the AirTag is out of range of the iPhone, the AirTag is not connected to a Wi-Fi or cellular network, or there is an issue with the Find My app. You can try moving closer to the AirTag or resetting it to see if that resolves the issue.


The “AirTag Not Reachable” error can be frustrating, but following the above steps can help you easily fix the issue. By moving closer to your AirTag, restarting your iPhone, resetting your AirTag, and updating your iPhone, you can ensure that your AirTag is always connected and working as intended. If the error persists, you may want to contact Apple Support for further assistance.

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